The Dove Medical Practice - How to order your repeat medications from the doctors surgery

Noticeboard

Appointments
Routine appointments may now be booked on the day, there are also some appointments available for the next day and up to 2 weeks in advance although if requested by your doctor you may book further in advance. Emergency appointments are booked the same day. Reception is open from 8.00am Monday to Friday - Telephone 0121 465 5739

Out of Hours Call:

0121 465 5739 Our out of hours service is provided by NHS 111. When the surgery is closed, by ringing the surgery telephone number, you will asked to telephone NHS 111 this is a free telephone number.

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Sharing Data with the National Database

( NHS SPINE )

Do you want to share your medical information with the national database ?

Please find out more at the surgery with regards to this or pickup a leaflet from reception.

Repeat Prescriptions

Prescription Fees

Repeat Request

Order Your Repeat Prescription Online

green pills Requests for repeat prescriptions cannot be taken over the telephone.

Please come to the practice to leave or make a prescription request, there is a prescription box at reception to post your requests.

Alternatively your prescription requests may also be faxed or requested by email via our website.

Allow two working days before collection.

Please also note that the doctor may wish to see you before issuing a further prescription.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

Prescription (per item): £8.60
12-month prepayment certificate (PPC): £104.00
3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

Telephone advice and order line 0845 850 0030
General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Please allow 48 hours (2working days), excluding weekends and Bank Holidays, for your request to be processed. Any problems please visit the practice.