Managing your health online

Setting up an NHS account

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

 

Setting up Patient Access

To set up Patient Access for the first time:

  • visit the surgery with photo ID so we can confirm your identity
  • we will give you a username and password
  • go to Patient Access or use the app to register

See your GP health record on the NHS App

Why try the NHS App?

Try the NHS App 

If you’re a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.

It doesn’t replace existing services. 

You can still contact us in the usual ways. But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information.

Advice and information:

  • search symptoms, conditions, and treatments 
  • get health advice through 111 online 
  • find NHS services near you 
  • check your NHS number

Appointments:

  • book and cancel appointments 
  • check your referrals and hospital appointments 
  • manage vaccinations 

Prescriptions:

  • nominate a pharmacy and order repeat prescriptions  

Manage your health:

  • access your GP health record securely 
  • register your organ donation decision 
  • take part in health research  

Send and receive messages:

  • send an online form about your symptoms, conditions, or treatment directly to the surgery  
  • receive messages and notifications 
  • view messages from your GP surgery and get notifications through your phone or tablet 

Help someone else:

  • link profiles. You can apply to access the health records, appointments and prescriptions of people you care for (including children) – or get help from someone you trust 

If you already use [insert name of GP online service available at practice] you can continue to use it. But the NHS App will give you easy and secure access on your smartphone.  

If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.